Intelligent Claim Intake and Triage

Intelligent Claim Intake and Triage

Wamy monitors your team's email inboxes and automatically captures, classifies, extracts, and matches incoming claim data — building a structured claim file before anyone opens the email.

Wamy monitors your team's email inboxes and automatically captures, classifies, extracts, and matches incoming claim data — building a structured claim file before anyone opens the email.

No manual downloads. No file sorting. No missed documents.

No manual downloads. No file sorting. No missed documents.

Hidden Exposure Risk

When adjusters are unavailable, time-sensitive notices sit unread—reating immediate exposure before the claim is even opened.

Hidden Exposure Risk

When adjusters are unavailable, time-sensitive notices sit unread—reating immediate exposure before the claim is even opened.

Claims Enter Via Email, but Arrive in Chaos

Most claims start in Outlook, Gmail threads, or as forwarded documents scattered over weeks. The data is there, but the context is lost. Leaving your team to manually:

  • Hunt down scattered attachments across threads.

  • Match orphaned emails to the correct claim.

  • Piece together the submission timeline.

Hidden Exposure Risk

When adjusters are unavailable, time-sensitive notices sit unread—
creating immediate exposure before the claim is even opened.

Hidden Exposure Risk

When adjusters are unavailable, time-sensitive notices sit unread—reating immediate exposure before the claim is even opened.

From Email to Structured Claim File

Wamy runs an autonomous intake pipeline that continuously monitors inboxes, processes incoming emails, and builds structured claim files — without manual intervention.

Wamy runs an autonomous intake pipeline that continuously monitors inboxes, processes

incoming emails, and builds structured claim files — without manual intervention.

Email Capture

ai Triage

Data Extraction

Claim Matching

Classification

File Assembly

Email Capture

Monitors designated inboxes and automatically captures claim-related emails, attachments, and updates as they arrive. Handles nested emails, forwarded threads, and attachments within attachments.

Email Capture

ai Triage

Data Extraction

Claim Matching

Classification

File Assembly

Email Capture

Monitors designated inboxes and automatically captures claim-related emails, attachments, and updates as they arrive. Handles nested emails, forwarded threads, and attachments within attachments.

Email Capture

ai Triage

Data Extraction

Claim Matching

Classification

File Assembly

Email Capture

Monitors designated inboxes and automatically captures claim-related emails, attachments, and updates as they arrive. Handles nested emails, forwarded threads, and attachments within attachments.

Smart Intake, Not File Upload

Wamy does not rely on manual uploads or structured intake forms. It continuously monitors incoming claim data and builds the claim file automatically.

Email from Sarah Jenkins, Property Claim - Water Damage Evidence
Email from Sarah Jenkins, Property Claim - Water Damage Evidence

100% Confidence

100% Confidence

The claim file is updated automatically. Adjusters instantly see a 'Completed' Smart Tag directly in their Outlook inbox.

Status visible without opening the email or leaving Outlook.

Status visible without opening the email or

leaving Outlook.

Marcus Thorne, Auto Claim Needs Review, Collision_Est_v2.pdf
Marcus Thorne, Auto Claim Needs Review, Collision_Est_v2.pdf

Uncertain Match

Uncertain Match

Flagged for review. Adjusters open the inline Wamy sidebar right inside Outlook to see exactly which extracted fields need human confirmation.

One click to approve. Zero system switching.

No Match Found

No Match Found

Extraction proceeds, but awaits manual assignment. Managers can route exceptions and monitor activity from the Centralized Dashboard.

Full visibility across all adjusters and inboxes.

Adjusters never need to leave Outlook or log into a separate system. Tags appear directly in their inbox. The control tower provides a centralized view across all adjusters and all claims.

85%

of emails processed without human intervention

Intelligent Alerts After Intake

Once the claim file is structured, Wamy can surface time-sensitive signals and trigger automated workflows.

Once the claim file is structured, Wamy can surface time-sensitive signals

and trigger automated workflows.

Configurable alert types:

Powered by Wamy Engines

Every intake capability is powered by Wamy's core analytical engines — purpose-built for insurance claims.

Every intake capability is powered by Wamy's core analytical engines — purpose-built for insurance claims.

Evidence Engine

Identifies and connects submitted documents, photos, and correspondence into a structured evidence map.

Claim Operations Engine

Timeline Engine

Fraud & Pattern Engine

Evidence Engine

Identifies and connects submitted documents, photos, and correspondence into a structured evidence map.

Claim Operations Engine

Timeline Engine

Fraud & Pattern Engine

Evidence Engine

Identifies and connects submitted documents, photos, and correspondence into a structured evidence map.

Claim Operations Engine

Timeline Engine

Fraud & Pattern Engine

Start Every Claim with Complete Information

Start Every Claim with
Complete Information

Wamy ensures every claim begins with a structured file, identified gaps, and clear next steps — before anyone opens the email.

Wamy ensures every claim begins with a structured file, identified gaps, and clear next steps — before anyone opens the email.

Wamy ensures every claim begins with a structured file, identified gaps,
and clear next steps — before anyone opens the email.